- Joined
- Apr 28, 2015
- Messages
- 248
- Reaction score
- 89
Tell me what you guys think about this.
This is the email I got on June 5th.
"Your order has been updated to the following status:
Complete
To view your order click on the link below:
xxxxxxxx
The comments for your order are:
USPS Tracking- xxxxxxxx
Please reply to this email if you have any questions."
When you checked the tracking number it indicated that the package had been picked up and shipped by 2 day priority mail.
A full week later I still had not received the package so I emailed them telling them I had not gotten it yet.
This was their reply.
"Hello Jay,
Due to the extremely high demand for the Phantom 3 three-packs we were backordered until our next shipment arrived. Fortunately, we received a shipment in today and your order has been packed up and shipped. Your tracking number will show movement by days end. Sorry for the inconvenience!
Regards,
Dan"
I dont know about you but I consider it very poor business practice to send a false email saying my product had shipped when it had not and then not email telling me the product was backordered. I feel like I was deceived to insure that I did not cancel my order.
What do you guys think?
This is the email I got on June 5th.
"Your order has been updated to the following status:
Complete
To view your order click on the link below:
xxxxxxxx
The comments for your order are:
USPS Tracking- xxxxxxxx
Please reply to this email if you have any questions."
When you checked the tracking number it indicated that the package had been picked up and shipped by 2 day priority mail.
A full week later I still had not received the package so I emailed them telling them I had not gotten it yet.
This was their reply.
"Hello Jay,
Due to the extremely high demand for the Phantom 3 three-packs we were backordered until our next shipment arrived. Fortunately, we received a shipment in today and your order has been packed up and shipped. Your tracking number will show movement by days end. Sorry for the inconvenience!
Regards,
Dan"
I dont know about you but I consider it very poor business practice to send a false email saying my product had shipped when it had not and then not email telling me the product was backordered. I feel like I was deceived to insure that I did not cancel my order.
What do you guys think?