No video signal - P3STA - Gimbal not connected - but it rotates
- Thread starter DPJHIA
- Start date
captainmilehigh
Premium Pilot
Welcome to the Phantom Pilots Forum.
A DJI Phantom 3 Standard showing "Gimbal not connected" and "No video signal" warnings likely has a damaged ribbon cable, a failed gimbal module, or a disconnected internal wire
. Since the Phantom 3 Standard relies on a Wi-Fi connection from the camera, these two warnings appear together when the camera/gimbal assembly is not communicating properly.
Common causes and solutions.....
Damaged gimbal ribbon cable
- Cause: A frequent point of failure is the flexible flat ribbon cable that runs from the camera to the main body. The ribbon cable can become damaged over time from normal wear and tear, or in a crash.
- Solution: Inspect the cable for any visible tears, creases, or damage. Replace the cable if it appears faulty. You can find replacement ribbon cables online, often with installation tutorials.
Disconnected internal connectors
- Cause: If the ribbon cable is intact, another possibility is that the internal wire connectors have become loose. This can happen from a hard landing or an older drone's connectors loosening with age.
- Solution:
- Power off the drone and remove the battery.
- Carefully open the drone's body to access the main board and gimbal connectors.
- Gently unplug and then securely reconnect the cables, checking for any bent pins or debris.
Failed gimbal/camera module
- Cause: If the ribbon cable and connections are not the issue, the camera and Wi-Fi transmission components in the gimbal module may have failed. Many users have noted that replacing the entire gimbal assembly was the only fix for this problem.
- Solution: If other fixes fail, you may need to replace the gimbal and camera assembly. It is a more costly repair, but it is often the most reliable solution for this specific combination of errors.
Steps to troubleshoot
- Reboot all devices. Turn off the drone, the remote controller, and your mobile device. Then, power them all back on.
- Inspect the ribbon cable. Visually check the ribbon cable connecting the gimbal to the drone's body for any signs of wear or damage.
- Check for obstructions. With the drone powered off, gently move the gimbal by hand to ensure it is not stuck or obstructed by any debris.
- Recalibrate the gimbal. Use the DJI GO app to run a gimbal calibration.
- Re-link the remote. The "no video signal" error can also stem from a failed connection between the remote and the aircraft. Follow the linking procedure in the DJI GO app.
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