No live feed.

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I have a DJI Phantom 2+ that does not give me an image on the phone screen for a live feed, but it does take photos that show up on the sd card. I updated the firmware and tried 4 phones and a tablet with no luck viewing live images. 14 months ago the former owner used a I phone 6 with no problems. I've tried the I phone I 6+,
SE and new Samsung and old Alcatel Idol 3. DJI said send it in for repair, but if it takes photos, I'm not sure that they are right. DJI seems to be vague about what phones really work. On there list are the Samsung S3 & S4, but in a letter from them they said don't use those. Any ideas?
 
Not sure if this is helpful, as you have tried both android and apple. Had the exact same issue using a new Samsung Tab 7. No live camera feed, but would take photos. Switched to an Ipad minnie 4, and everything is good!
 

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