New phone will not load app wants me to create new account

[Jgreg]

New. Phone lost old one will not let down load app wants me to create new user and password
Please help
P3 advance

 

[crash1sttime]

New. Phone lost old one will not let down load app wants me to create new user and password
Please help
P3 advance

at what point are you asked for user/pass, if its a new phone it will be the playstore that wants login details im guessing