New phantom 4 battery won't charge or light up

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Hi, I've just bought a dji phantom 4. I've plugged the remote in (which is charging perfectly) but my battery won't charge at all, it won't even light up. It's lit up once for a split second now I can't get anything.
 

AWD

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I've got one like that. It's totally dead. It did light up once when I first got it to see if there was any power available, but after that, nothing.

Obviously never flown.

Sitting in the charger does not start any activity.

I guess I'll give the DJI support line a try.

AD
 
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I bought a battery from the local Apple store a few months ago to add to my collection. It was dead out of the box. No lights, no charge.

Fortunately Apple took it back and gave me a new one the next day... That one worked.
 
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I took it back to the store and they replaced my whole kit. Just flew it for the first time today, never had so much fun!

Cheers for he help guys!
 

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