They have different return days for different products. Drones are 30 days, unopened.I thought Best Buy had a 14 day return policy. That's what they told me last time I tried to return something there. And I agree, most of the employees there are clueless. One of the employees tried to make me look bad and like I didn't know what I was talking about. There were a lot of people in the store, so I turned it around on him and made him look like a Azz Hat in front of 30 people.