The Phantom 4 firmware update problems. I've spent many hours trying many tips in this forum:
- DJI Go for iOS (v 2.8.3): it downloaded the firmware, but when I connect the cable from the iPhone to the P4, nothing happens and it keeps asking me to connect the two devices.
After trying many solutions on this forum, I still can't upgrade the firmware on the P4.
I've tried Assistant 2.0 (on a MacBook Pro and MacBook Air). It can see the P4 and lists the latest firmware that I can download, but I'm getting "update failed" messages over and over.
When I use , I downloaded the firmware in-app, then connected my iPhone 5S via lighting cable plus the OTG/micro-USB cable. It doesn't see the P4. I've tried an iPad and different lightning cables to no avail. The light above the micro-USB slot on the P4 just blinks orange.
I also downgraded the RC firmware to 1.5.8, but that hasn't helped, either.
Is there anything else I can try before sending the P4 back?
The only thing left is to try another OTG cable, which I've ordered from Amazon (arrives Monday).
I would appreciate any help or advice. I just found out that I can't return it to Adorama but would need to go through DJI. Hoping to find a solution so that I don't have to do that.
Thanks,
Chris
- DJI Go for iOS (v 2.8.3): it downloaded the firmware, but when I connect the cable from the iPhone to the P4, nothing happens and it keeps asking me to connect the two devices.
After trying many solutions on this forum, I still can't upgrade the firmware on the P4.
I've tried Assistant 2.0 (on a MacBook Pro and MacBook Air). It can see the P4 and lists the latest firmware that I can download, but I'm getting "update failed" messages over and over.
When I use , I downloaded the firmware in-app, then connected my iPhone 5S via lighting cable plus the OTG/micro-USB cable. It doesn't see the P4. I've tried an iPad and different lightning cables to no avail. The light above the micro-USB slot on the P4 just blinks orange.
I also downgraded the RC firmware to 1.5.8, but that hasn't helped, either.
Is there anything else I can try before sending the P4 back?
The only thing left is to try another OTG cable, which I've ordered from Amazon (arrives Monday).
I would appreciate any help or advice. I just found out that I can't return it to Adorama but would need to go through DJI. Hoping to find a solution so that I don't have to do that.
Thanks,
Chris
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