Hi,
After purchasing P3A I opened box and I had cracks! I really didn't want to send back my $1,000 drone 2 DJI but I did because of the guys here on this group told me don't void the warranty.
I will get it back in a few days and my question is should I take the case apart and glue underneath the motors so I don't get cracks again(but I'm assuming my warranty won't be any good after this point)? Should I use the aluminum motor mounts? Or should I just let it go and if I get cracks again return it back to DJI under the warranty?
And I must say DJI has the worst customer service that I've ever seen in my life I have written them 4 times at the repair center they literally ignored my message and never wrote back to say sorry or take even responsibility for the cracks!!!
Sent from my SM-G935P using PhantomPilots mobile app
After purchasing P3A I opened box and I had cracks! I really didn't want to send back my $1,000 drone 2 DJI but I did because of the guys here on this group told me don't void the warranty.
I will get it back in a few days and my question is should I take the case apart and glue underneath the motors so I don't get cracks again(but I'm assuming my warranty won't be any good after this point)? Should I use the aluminum motor mounts? Or should I just let it go and if I get cracks again return it back to DJI under the warranty?
And I must say DJI has the worst customer service that I've ever seen in my life I have written them 4 times at the repair center they literally ignored my message and never wrote back to say sorry or take even responsibility for the cracks!!!
Sent from my SM-G935P using PhantomPilots mobile app