MKheng said:
Thought I share my praise for Futaba. I upgraded to the T8J controller recently and sent them an email asking if I could upgrade the left stick so it self centred. They replied with yes you need parts x, y, & z where do you want them sending to. I gave my address and asked what the cost was. Their reply was nothing, we'll send them FOC. Great service, no questions. Something you don't see a lot of these days.
Something we don't seem to get in the UK from Futaba. They emailed me back with a list of the part numbers and prices:
HSP50105 SPRING HOOK for $.30
HSP50120 SWING ARM for $.07
HSP79832 SCREW 2X14 for $.07
HSP67445 SPRING for $.15
HSP82675 Battery Box for $4.75 - This is the part that holds AA batts (wasn't included on my T8J)
It also informed me how 'some' of the parts listed are on back order and could be months before they are available. They alos told me it'd be $25 to ship the $6 of parts :lol:
I'm sure if I pushed them a bit I could get them FOC from a UK dealer but sometimes I think these things come down to the rep that answers the email!
I should state I'm really not fussed by any of this as I don't really 'need' any of this kit. Just wanted it in case I sell it in the future.