i've been using a trackimo for over a year and until they recently when they did an update to the ios app, it was for the most part pretty dependable-but early this month, they managed to screw it up, I can still track (although somewhat slower) on a pc but the ios is either intermittent at best or (since this past Friday) not working at all-no position updates, nothing. I have contacted customer service and did get a reply the first time telling me that they were aware of 'bugs' and that they expected it would take 24 to 48 hours to fix-that was 10 days ago, still nothing. I just paid for another years' service, so I am considering filing a complaint with my credit card to get a refund. What is with these companies that feel the need to mess with software that works and mess it up?