- Joined
- Feb 23, 2017
- Messages
- 85
- Reaction score
- 72
Surprise - this is not one of those angry complaints that ramble on. My 2nd time in two years I needed service and what a difference. The first time it took three full weeks with CA repair team, 10 days before even sent a quote, and many emails to resolve the simple repairs needed. This time it was literally three working days from their receiving to shipping it back out to me. Stunning. And they switched out for a refurbished (actually looks new/unused) aircraft. Even took time to remove and return the prop guard hardware. The set up today went smoothly and she operates perfectly. How's that for a satisfied DJI customer? Just thought to share a good DJI service experience.