dji go app crashing

[Staffydog]

hi guys any help would be appreciated while out flying my p3p today the dji go app crashes and my samsung s6 device screen goes black and a dji symbol comes on then goes back off and I get my view back???

 

[chrismartin3391]

Never had this issues personally. Most responses to this would be delete and then download the app again

 

[Staffydog]

thanks for your reply. I have deleted and reinstalled the app already still no luck. cheers anyway

 

[Rockdweller]

I have a Motorola phone and ever since I updated the app, I'm having a lot of crashed app and disconnect. An iphone doesn't seem to have this problem. Has dji did anything about fixing this app? I shouldn't have to buy a new phone as this one worked perfectly before.

 

[Staffydog]

I have a Motorola phone and ever since I updated the app, I'm having a lot of crashed app and disconnect. An iphone doesn't seem to have this problem. Has dji did anything about fixing this app? I shouldn't have to buy a new phone as this one worked perfectly before.

hi I have exactly the same problem with my samsung s6 device I have spoke to dji who told me that the app prefers iOS e.g. I phone's. that is not a good response from them since my s6 Android is on there list of compatible device's. NOT HAPPY

 

[Staffydog]

hi I have exactly the same problem with my samsung s6 device I have spoke to dji who told me that the app prefers iOS e.g. I phone's. that is not a good response from them since my s6 Android is on there list of compatible device's. NOT HAPPY.

UPDATE . just got this email from dji.

 

[Rockdweller]

hi I have exactly the same problem with my samsung s6 device I have spoke to dji who told me that the app prefers iOS e.g. I phone's. that is not a good response from them since my s6 Android is on there list of compatible device's. NOT HAPPY

That's crazy as there are a few of us that still like android. This may drive a lot of people away from DJI. It's got so bad that I don't fly hardly at all with the DJI

 

[Staffydog]

That's crazy as there are a few of us that still like android. This may drive a lot of people away from DJI. It's got so bad that I don't fly hardly at all with the DJI

yeah it's a shame . I did try to use litchi but that had major conflicts with dji app. no win situation really. this is very poor from dji just hope the update works

 

[Rockdweller]

They say go in airplane mode but on the standard I can't go in airplane mode and pick up the phantom. Are they just talking about the P3?

 

[Staffydog]

mmm good point mate. I'm not sure to be honest I think it's for any that the app us crashing on