Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Professional Deserializer disconnected

Discussion in 'Phantom 3 Help' started by Kcso53, Oct 15, 2015.

  1. Kcso53

    Mar 25, 2015
    Likes Received:
    ImageUploadedByPhantomPilots - DJI Phantom Forum1444941353.355229.jpg

    Can anyone lend any insight as to what this error message is? The DJI go app states that I need an RC upgrade. When I attempt to upgrade the RC, I continually get a failed message. Does anyone know of a way to completely wipe out the RC so I can reinstall the software? Thanks
  2. bbfpv

    Feb 3, 2015
    Likes Received:
    Long Island, NY
    It's pretty evident there is a hardware failure and you should contact dji support to arrange for repairs.
  3. Gerald Lee

    Oct 25, 2016
    Likes Received:
    The valley
    This subject is a new one on me.
    On the 30th of June my P3P went up to test the DjiUltimateflight app. I had set all of the parameters to my preferences did a good preflight everything checked 5x5
    However ; After just a little while she stopped responding and just a short distance away from home point she headed in the opposite direction my spotter was frantic yelling stop bring her back, I was trying my best to no avail.
    GONE ......
    The files show that she had 17 satellites locked 18 for most of the recorded flight time. She had slowed from 18 to 12 and finally to just under 2 mph climbing still but slowly at 0.44738 and a lot closer than I want to think about.

    The files also show a "DESERIALIZER DISCONECTED" ERROR at thee time of departure.
Similar Threads - Deserializer disconnected Forum Date
Why the big secret about "Deserializer Disconnected"??? General Discussion Apr 15, 2017
"DESERIALIZER DISCONNECT- hardware fail - contact DJI" Phantom 4 Help Jan 8, 2017
Phantom 4 Pro. IMU Error. Accelerometer/Gyro disconnected. Phantom 4 Pro Help Yesterday at 12:02 AM
Aircraft disconnected after software update, red RC LED, yellow blinking lights, PLEASE HELP Phantom 4 Pro Help Saturday at 2:56 AM
Disconnected Standard/4k Discussion Thursday at 3:10 PM