I have never posted but I want to warn people before they make my mistake. I will change this post if I get a response, but CONSIDER THIS BEFORE BUYING FROM THEM! I Purchased a Rotorpixel gimbal on March 18 2014, my credit card was charged $409. I received one response from Keri regarding the status on April 17, I was told to wait at least another 3-5 weeks. I have not heard anything since. I have not received product. To make it worse, Vision crashed into deep river and is gone so I no longer need gimbal. Have had NO response regarding refund. It was order 1402072867
(Update, I did finally get the refund, thank you, please see post below. Basically, not strong on communication but was ultimately fair with me. Thanks)
(Update, I did finally get the refund, thank you, please see post below. Basically, not strong on communication but was ultimately fair with me. Thanks)