Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Cannot believe DJI warranty! Crazy

Discussion in 'Pro/Adv Discussion' started by TheLightSpeedz, Feb 29, 2016.

  1. TheLightSpeedz

    Jan 24, 2016
    Likes Received:
    As most know.... My drone fell from the sky, for no reason and wrecked. In the wreck lost the camera, batteries and props.

    Long story short, they fixed the bird like new. In fact I sold it and bought a Pro.

    So since I lost my battery and props in the wreck I wrote them back and complained that I lost my battery, props and gimbal shock pins in the wreck and therefore they should be replaced also.

    Not a single word back from them. Nothing, nada. Until I saw a tracking number the other day in my text.

    Today I got the box both knowing what they sent me. And VIOLA, new battery, 8 props, and shock pins.

    I hate their communication.... They do not talk to you no matter how much you wrote them. Apparently they do read what you write.... I should have claimed emotional stress and asked for a settlement!

    I think DJI does a great job taking care of their products. Just don't exactly extra conversation! [​IMG]

    Sent from my iPhone using PhantomPilots mobile app
    GunnyPapa likes this.
  2. alirz

    Oct 14, 2015
    Likes Received:
    Well that's really nice of them.
  3. NepenthesLucas

    Feb 2, 2016
    Likes Received:
Similar Threads - Cannot believe DJI Forum Date
Advanced Phantom 3 cannot take off Phantom 3 Help Friday at 1:59 PM
Phantom 4 cannot Connect to Controller Phantom 4 Help Friday at 3:08 AM
Cannot see what camera is seeing in screen Phantom 4 Pro Help Aug 8, 2017
P4 Firmware It is interesting that P4 2.0 can modify heigh limit but 1.x cannot. Firmware Jul 30, 2017
Advanced Cannot connect to DJI Assistant 2 with P3A, but can connect with Mavic Pro. Phantom 3 Help Jul 29, 2017