Brand new P3P video issue

[Charles Winiarski]

After updating the firmware and IOS, a new video issue has occurred. You see random black and white strips over various sections of the screen and they record that way too. Spoke with support and they know about it and are working on a resolution...

 

[happydays]

Are these different from the over-exposure black and white stripes?

 

[Charles Winiarski]

They look exactly like the over-exposure black and white strips.

 

[happydays]

Do you have a clip of it recorded? Also what device are you using? Firmware? App version?

 

[ianwood]

You'd think they might have a regression test for this! Regardless, if it is overexposed, you're not losing much!

 

[Charles Winiarski]

I was wrong, I just downloaded the video, the black and white lines only show on the iPad during the record or view session. iPad is iOS 8.4 and P#P is latest firmware.

 

[happydays]

I think it's the overexposure warning. You can turn it off in the app settings. I was getting worried for s while there!

 

[Charles Winiarski]

I don't think thats it. I have it turned off and support admitted to a know problem last night.

 

[snerd]

I don't think "support" knows enough about "anything" to admit to anything.


Sent from my iPhone 6+ using Tapatalk Pro

 

[bobmyers]

I don't think "support" knows enough about "anything" to admit to anything.


Sent from my iPhone 6+ using Tapatalk Pro

They are well schooled in the talking points.

 

[Michael Olsen]

It is the overexposure warming. Connor, break out the RTM remark.