Unlocking license slider

[Phantom4-1950]

I have an issue with my Phantom 4 Advanced. I'm using an Ipad air and the DJI go 4 app. I have been flying for almost a year with no issues after getting my unlocking license from DJI "Fly Safe", etc. I have updated to the new NFZ data and now I can not turn off the unlocking license with the slider in the Genera Settings to fly outside the zone.. I emailed DJI and had to eventually get them to remove my License from my account, but my Phantom 4 still thinks I have the license activated and the slider seems to have no effect in turning it off. Can anyone help.
Thanks.

 

[FlyingUser]

Do I understand it right, that you have a permission, which you don't intend to use anymore? Why is it a problem?

 

[Phantom4-1950]

The problem is that I use the unlocking licence off and on in my work and have had no problems. When I wanted to fly outside of this zone I turn off the licence by sliding the slider to the "off permission". For some reason the slider has no effect on the licence and I can not fly out of the unlocking zone for which I permission. As a last resort, I asked DJI to delete the unlocking licence so I could fly a job outside the zone. They did that. The licence does not show up in my DJI account, but it still appears on the Go 4 App and the slider still has no effect on it. I'm joust wondering if anyone else has had trouble with the slider?
Thanks.

 

[FlyingUser]

Sounds crazy, that any kind of permission blocks you from flying outside the NFZ... Reinstalling the app doesn't help?

As last resort, I'd reinstall the firmware on the bird too.

 

[Phantom4-1950]

I have uninstalled and re installed the app, I have signed out of my account and signed back in, I have reset the drone to factory presets, I have updated the firmware and no fly zone. I 'm at a loss of what to try now. I have sent a bunch of flight data to DJI and I'm still waiting to hear back from them.

Thanks for you help

 

[Phantom4-1950]

Normally, unless you turn off the unlocking license with the slider it will not let you fly outside of that zone.
Thanks.

 

[Phantom4-1950]

I reinstalled the firmware on the drone as well.
Thanks.

 

[FlyingUser]

One more idea: set up a second dji account, and login to that one with the GO app.