Unable to play MP4 on iPad

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Hi am unable to play MP4 on iPad I keep getting this message when I try to download video using the app.
...
Failed to download files that cannot be viewed in mobile phone Detected, among your chosen project Falls View in PC or Mac its says...
By the way video will play on my Samsung S7...but not ioad, this has not haooebed before... jpgs are ok...
I have reset camera settings and changed from default mov to MP4 as I always did.
Also I used the data card to transfer to ipad and still no joy .
I have
H264
Res 1280 X 720
Can anyone help
 
Hi am unable to play MP4 on iPad I keep getting this message when I try to download video using the app.
The .mp4 file isn't the problem.
Your iPad natively wants an .mov file and that would play with no issues.
You could change your camera settings to record videos as .mov files ...... or
You could download a different media player software that will play .mp4 files (there are probably several to choose from but VLC is one I know of)
 
Check if you changed to h265 instead of h264. H265 can be problematic.
 

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