Remote not working

Rodrigo Leal · Jun 17, 2015

Hi guys, Yesterday apparently after updating the firmware controller stopped working, it does not turn on unless it is connected to charger, and it does not even light the LEDs to let you know how many baterry. like the Battery is dead.

Anyone can help?
Controller was not dropped or hit in any way.

bobmyers · Jun 17, 2015

Try the controller upgrade again,, maybe it didn't complete.

bbfpv · Jun 17, 2015

Perhaps the battery is dead? Try charging it for a day and see what happens.

Rodrigo Leal · Jun 17, 2015

bbfpv said:
Perhaps the battery is dead? Try charging it for a day and see what happens.

I charged it for 2 hours yesterday and did not work, and when you charge it LEDs should light to let you know it is charging and this does not happen.

Rodrigo Leal · Jun 17, 2015

bobmyers said:
Try the controller upgrade again,, maybe it didn't complete.

That is my primary theory, but I do not know how to do the upgrade again. I've been trying to remember and i believe that when i did upgrade to drone, controller was on and i turned it off *** soon as upgrade began, so this might had something to do with it. But i have no idea really.

bobmyers · Jun 17, 2015

Rodrigo Leal said:
That is my primary theory, but I do not know how to do the upgrade again. I've been trying to remember and i believe that when i did upgrade to drone, controller was on and i turned it off *** soon as upgrade began, so this might had something to do with it. But i have no idea really.

bobmyers · Jun 17, 2015

Try this again

Step 3- Update the Remote Controller
1. Power on the remote controller and wait 60 seconds until the upgrade begins. Do not power off the remote controller during the update.
2. It will take approximately 10 minutes to complete the firmware update. The camera will sound a beeping sound and the Status LED on
the remote controller shows solid blue to indicate the update is in progress. The Status LED on remote controller shows solid green and
beeping sound will stop if the upgrade is completed with success. The Status LED on remote controller shows solid red if upgrade is failed.
Try upgrade again.

bbfpv · Jun 17, 2015

Also make sure the remote side charger plug is pushed in all the way. It's kind of a funky plug and takes a bit more to push it in than you'd expect.

Rodrigo Leal · Jun 17, 2015

bobmyers said:
Try this again

Step 3- Update the Remote Controller
1. Power on the remote controller and wait 60 seconds until the upgrade begins. Do not power off the remote controller during the update.
2. It will take approximately 10 minutes to complete the firmware update. The camera will sound a beeping sound and the Status LED on
the remote controller shows solid blue to indicate the update is in progress. The Status LED on remote controller shows solid green and
beeping sound will stop if the upgrade is completed with success. The Status LED on remote controller shows solid red if upgrade is failed.
Try upgrade again.

I did that this morning, i believe the problem was the firmware update to the drone, not the controller (as i read about a similar problem with the phantom 2) so can i just do all the process again with the bird? or is there any PC software like for the vision 2 + where i can check the status?

Rodrigo Leal · Jun 17, 2015

bbfpv said:
Also make sure the remote side charger plug is pushed in all the way. It's kind of a funky plug and takes a bit more to push it in than you'd expect.

Believe me I did, and it is working because only when it is plugged in, the controller can be turned on, but if I disconect the charger, the controllers powers off

bbfpv · Jun 17, 2015

Rodrigo Leal said:
Believe me I did, and it is working because only when it is plugged in, the controller can be turned on, but if I disconect the charger, the controllers powers off

Plug it in, turn it on and leave it for a while. See if it gains charge.

bobmyers · Jun 17, 2015

You either have a defective battery in the controller or you did not charge it long enough. I know the first time I charged mine it took four or five hours before the charge completed and the lights went off. I charged it from about 50 % last evening and it took two hours.

Rodrigo Leal · Jun 17, 2015

bobmyers said:
You either have a defective battery in the controller or you did not charge it long enough. I know the first time I charged mine it took four or five hours before the charge completed and the lights went off. I charged it from about 50 % last evening and it took two hours.

Yes I know it takes a long time, but the lights are not even turning on, normally when you plug it in, lights turn on and turn off when controller is fully charge, now nothing lights on.

bbfpv · Jun 17, 2015

So send it in for repair and/or buy a replacement.

bobmyers · Jun 17, 2015

Yes, sounds like you will have to run the DJI gauntlet.

Rodrigo Leal · Jun 17, 2015

bbfpv said:
So send it in for repair and/or buy a replacement.

I don't want to spend 600 dollars for a replacement when it was a defective item, Drone has 2 weeks, barely 5 flights. I will do my best to figure out how to fix it. Plus even if i want to buy another controller, they are sold out :'(

bbfpv · Jun 17, 2015

Rodrigo Leal said:
I don't want to spend 600 dollars for a replacement when it was a defective item, Drone has 2 weeks, barely 5 flights. I will do my best to figure out how to fix it. Plus even if i want to buy another controller, they are sold out :'(

With all the dummies crashing daily, they pop up on eBay pretty regularly. Buy a new one, send yours back for repair/replacement, then sell it on eBay when you get it back. Better than not being able to fly, imo.
http://www.ebay.com/itm/DJI-Phantom...345?pt=LH_DefaultDomain_0&hash=item25a83fc889