I think it is a difficult issue for both the customer and the reseller. In your scenario, how does the user OR dealer/manufacturer know a loose wire was a pre or post crash issue. Is there a history of ANY reseller taking back items that were smashed despite there being no proof the crash was caused by a manufacturing defect? I can understand both points of view. Nobody want to be out 1300+ bucks. Does Amazon or DJI accept crashed uav's based on the customers account of the incident? I don't know, just asking, maybe someone can fill us in. What is the history of returns to sellers on UAV's/RC model aircraft that crash due to an error possibly caused by a defect that cannot be determined? I just assumed one takes the risk that returns for UAV's will be difficult when damage is involved. That said, it is best if a return policy is spelled out well before ordering, or if it isn't then perhaps some communication about returns, like a phone call might be in order before the purchase is made. I don't see Amazon or DJI reps on here making attempts to explain their return process. I give dronesetc credit for returning to the forums and responding. It may not be comforting enough for some, but it is an attempt to communicate to the consumer, and that is worth something.
Pre-Orders that are Placed
- Thread starter Brew
- Start date
Well I finally got fed up with being ignored by DJI and cancelled my direct order. The only reason I went with them was in the hope that they would be the quickest to despatch but that's proven to be a false hope so enough is enough.
I was paying a premium over the UK stockists prices so I decided I may as well wait for them and save some cash plus have the benefit of a dealer I can call and visit if needs be so I've ordered again through RC Geeks. Their initial batch is pre sold apparently but they say they have another following close behind and mine should be amongst them.
So hopefully it's just the one weekend reading about other happy fliers. :x
Here's a good quality unboxing on their Blog.
http://www.rcgeeks.co.uk/blog/phantom-2 ... oxing.html
I was paying a premium over the UK stockists prices so I decided I may as well wait for them and save some cash plus have the benefit of a dealer I can call and visit if needs be so I've ordered again through RC Geeks. Their initial batch is pre sold apparently but they say they have another following close behind and mine should be amongst them.
So hopefully it's just the one weekend reading about other happy fliers. :x
Here's a good quality unboxing on their Blog.
http://www.rcgeeks.co.uk/blog/phantom-2 ... oxing.html
My turn to ***** , ordered from msrp amazon on the 7th still not shipping yet said getting ready to ship since yesterday.
Should of ordered from DJI
Should of ordered from DJI
dabe1971 said:Well I finally got fed up with being ignored by DJI and cancelled my direct order. The only reason I went with them was in the hope that they would be the quickest to despatch but that's proven to be a false hope so enough is enough.
I was paying a premium over the UK stockists prices so I decided I may as well wait for them and save some cash plus have the benefit of a dealer I can call and visit if needs be so I've ordered again through RC Geeks. Their initial batch is pre sold apparently but they say they have another following close behind and mine should be amongst them.
So hopefully it's just the one weekend reading about other happy fliers. :x
Here's a good quality unboxing on their Blog.
http://www.rcgeeks.co.uk/blog/phantom-2 ... oxing.html
How did you cancel? I can't find anywhere on the website to cancel
You can try going to your account, viewing your order, and clicking on or copying the online sales email, and sending in a request that way. I successfully cancelled a order for the original vision in that manner. Took around 30 hours before I got a reply stating a refund would be issued. The refund came a few hours after the email (Paypal)
PhantomDave said:
Tell me about it. There's no easy way, I've just been pestering them with emails all day which they've ignored but raising and escalating a Paypal dispute seems to have finally done the trick as the payment status has changed to 'Reversed' on my DJI status page.
We shall see what happens next. :?
I just ordered from shawn of http://www.dronesetc.com
my p2v+
its ready in stock it will be shipped internationally via USPS
Your order was placed successfully.
You've just purchased this
1x DJI Phantom 2 Vision+ (plus) - IN STOCK! - - DJI Phantom 2 Vision+ and EXTRA discounted battery
Your Order ID is: #1XXX
An email receipt containing information about your order will soon follow. Please keep it for your records.
Thank you for shopping at Drones Etc.
looking forward for the products to arrive in 10days
will update you guys !
my p2v+
its ready in stock
it will be shipped internationally via USPS Your order was placed successfully.
You've just purchased this
1x DJI Phantom 2 Vision+ (plus) - IN STOCK! - - DJI Phantom 2 Vision+ and EXTRA discounted battery
Your Order ID is: #1XXX
An email receipt containing information about your order will soon follow. Please keep it for your records.
Thank you for shopping at Drones Etc.
looking forward for the products to arrive in 10days
will update you guys !
vision 2 + from DronesEtc ordered today, tracking number just received. Sending mine out UPS ground, which, according to the ups charts takes 4 days But at least I can stop wondering.
I do believe if you call and request, they may ship it via a speedier method, but it may not be free shipping, as this order was.
But at least I can stop wondering.I do believe if you call and request, they may ship it via a speedier method, but it may not be free shipping, as this order was.
garf12 said:
Garf,
I can feel your pain. My number is 4092 and DJI basically told me that they have a lot of back orders and I'll have to wait for several more days before it ships
. I wish I knew what speed or how many they can send out in a day. I keep checking my shipping status every 15 minutes all the time knowing it's not going change .I received my Vision+ today. Here's unedited video from the short maiden flight:
http://youtu.be/e50aa3TlUHY
It's the first time I've had the ability to take stabilized video with a Phantom. I'm happy.
I extend my compassion to those who are waiting for theirs to arrive.
Don't forget to remove the gimbal brace before powering up, and put it back on when transporting the Vision+.
http://youtu.be/e50aa3TlUHY
It's the first time I've had the ability to take stabilized video with a Phantom. I'm happy.
I extend my compassion to those who are waiting for theirs to arrive.
Don't forget to remove the gimbal brace before powering up, and put it back on when transporting the Vision+.
Frigging msrp says that they were getting orders together last night to ship today. Now I email them and I get some ******** that their "system was down today" and he thinks they got a shipment in today.
So what they emailed me last night was ********.
They were one of the first to take preorders , now every frigging dji "dealer" is coming out of the woodwork shipping these now.
So what they emailed me last night was ********.
They were one of the first to take preorders , now every frigging dji "dealer" is coming out of the woodwork shipping these now.
if they were the first to offer like you say, they probably got a lot more pre-orders to fill.Mori55 said:
I ordered mine from Amazon and they are still saying the release date is the 21st and do not yet have an estimated delivery date.
I debated the various dealers on amazon.. and I went with Luckitron (ordered yesterday) even though they had a $20 premium on the deal with the 2nd battery.. they were very responsive via email and my P2V+ should be here tomorrow via fedex:
Estimated delivery : Thur 4/17/2014 by 8:00 pm
Like everyone else here.. I'm so freaking excited.. I loved the P2V but I just had to return it because I only had it just over a week.
Estimated delivery : Thur 4/17/2014 by 8:00 pm
Like everyone else here.. I'm so freaking excited.. I loved the P2V but I just had to return it because I only had it just over a week.
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AllanVB said:
Just FYI -
Received a "NOTE" from Extremeuas.com - no free battery - apparently they were told they would violate some minimum price rule... :roll: They offered to throw in some free props for the trouble, put no free battery. :|
Mori55 said:
You may be in the same boat I'm in. On amazon MSRP lists that they release on April 21st just like amazon.
Brew said:
isnt that price fixing? Apple got slammed for that, thats why now its possible to see apple products on sale.
Bigbells said:I received my Vision+ today. Here's unedited video from the short maiden flight:
http://youtu.be/e50aa3TlUHY
It's the first time I've had the ability to take stabilized video with a Phantom. I'm happy.
I extend my compassion to those who are waiting for theirs to arrive.
Don't forget to remove the gimbal brace before powering up, and put it back on when transporting the Vision+.
Sweet video. That's exactly what I'm looking for. Thanks for sharing it so soon.
crashoften said:
Its so strange you mention this as I had the same problem. I've been purchasing with PayPal for many years and for some reason, on my Vision+ order, it triggered their "anti-fraud" alert, and my payment for the order was reversed. Had to call and straighten things out, which wasn't a big deal. What annoyed me was PP could not simply reverse the payment reversal and pay DJI for the original invoice, forcing me to reorder. In the 12 hours between my original order and my replacement order, there was 109 DJI invoices. Granted, there is no way of knowing how many of those orders were for Vision+ units, but it certainly put me back down the line a bit! :evil:
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