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- Aug 27, 2014
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Hello, I bought a new phantom II, and when I tried to flight it in Bogota, Colombia, the phantom always fall down like a heavy rock, and also I can not flight more that 10 meters altitud. I wrote to DJI and the answers the following:
Hi Christian,
The altitude may be affecting takeoff and landing craft. If you are not having problems at lower altitudes, then your quadcopter probably being affected by the thinner air.
DJI Technology Customer Service
My answer to them was: Good. I have other brands Quadcopters as DIY, no problem flying in Bogota. I do not think this is an appropriate answer to my problem. I spent $ 1500 dollars on a computer that does not fly!
Thank technique, Logic and a real solution to this problem answer.
Greetings.
Christian Bodington.
Then I think they washed their hands with L.A. repair center.
Any idea about this issue?
This is the original answer:
##- Please type your reply above this line -##
Your request (36552) has been solved. Please submit a new request if you have any further questions.
Agent_00
Agent_00 (DJI Technology)
Aug 03 16:16
Hola Christian,
La altitud podría estar afectando el despegue y aterrizaje de la nave. Si usted no está teniendo problemas en altitudes más bajas, entonces su quadcopter probablemente se está viendo afectada por el aire más delgado.
DJI Technology Customer Service
This email is a service from DJI Technology. Delivered by Zendesk.
Message-Id:JGBDN9FE_53dec2b429155_48693f90cf0b332c121813f_sprut
Christian Bodington <[email protected]>
4 de ago.
para DJI
Buenas. Yo tengo otras marcas de Quadcopters, como DIY, que vuelan sin problema en Bogota. No me parece que esta sea una respuesta adecuada a mi problema. Yo invertí $1500 dolares en un equipo que no vuela!
Agradezco una respuesta técnica, Lógica y con una verdadera solución a este problema.
Saludos.
Christian Bodington.
El 3 de agosto de 2014, 18:16, DJI Technology <[email protected]> escribió:
DJI Technology
11 de ago.
para mí
inglés
español Traducir mensaje
Desactivar para: inglés
##- Please type your reply above this line -##
Your request (40764) has been solved. Please submit a new request if you have any further questions.
Agent_00
Agent_00 (DJI Technology)
Aug 11 08:36
Hi Christian,
You have contacted the L.A. repair center that provides repair work for DJI products in North America. Please contact DJI headquarters for any concern regarding altitude or for a more in depth analysis of your issue at [email protected]
DJI Technology Customer Service
Hi Christian,
The altitude may be affecting takeoff and landing craft. If you are not having problems at lower altitudes, then your quadcopter probably being affected by the thinner air.
DJI Technology Customer Service
My answer to them was: Good. I have other brands Quadcopters as DIY, no problem flying in Bogota. I do not think this is an appropriate answer to my problem. I spent $ 1500 dollars on a computer that does not fly!
Thank technique, Logic and a real solution to this problem answer.
Greetings.
Christian Bodington.
Then I think they washed their hands with L.A. repair center.
Any idea about this issue?
This is the original answer:
##- Please type your reply above this line -##
Your request (36552) has been solved. Please submit a new request if you have any further questions.
Agent_00
Agent_00 (DJI Technology)
Aug 03 16:16
Hola Christian,
La altitud podría estar afectando el despegue y aterrizaje de la nave. Si usted no está teniendo problemas en altitudes más bajas, entonces su quadcopter probablemente se está viendo afectada por el aire más delgado.
DJI Technology Customer Service
This email is a service from DJI Technology. Delivered by Zendesk.
Message-Id:JGBDN9FE_53dec2b429155_48693f90cf0b332c121813f_sprut
Christian Bodington <[email protected]>
4 de ago.
para DJI
Buenas. Yo tengo otras marcas de Quadcopters, como DIY, que vuelan sin problema en Bogota. No me parece que esta sea una respuesta adecuada a mi problema. Yo invertí $1500 dolares en un equipo que no vuela!
Agradezco una respuesta técnica, Lógica y con una verdadera solución a este problema.
Saludos.
Christian Bodington.
El 3 de agosto de 2014, 18:16, DJI Technology <[email protected]> escribió:
DJI Technology
11 de ago.
para mí
inglés
español Traducir mensaje
Desactivar para: inglés
##- Please type your reply above this line -##
Your request (40764) has been solved. Please submit a new request if you have any further questions.
Agent_00
Agent_00 (DJI Technology)
Aug 11 08:36
Hi Christian,
You have contacted the L.A. repair center that provides repair work for DJI products in North America. Please contact DJI headquarters for any concern regarding altitude or for a more in depth analysis of your issue at [email protected]
DJI Technology Customer Service