Phantom 4 pro battery issue

Joined
Jan 15, 2017
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Hi all. I have a phantom 4 pro + purchased in Dec and the 1 of the batteries won't charge it just blinks one level when the button is pressed or charging.
Thanks in advance for your help !
 
You can connect the remote to P4P and see the battery information using dji Go 4. Then battery experts (not me:) might better help you.
Good luck.
 
So here's a new one I haven't seen anyone else post about.

Brand new drone and battery, first flight. Flies fine, then it lands and the battery won't turn off.

This video shows what happens.

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Anyone have any ideas as to what the heck is going on?

Because I am mega stuck
 

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