Yes their are many in here that feel they are being treated unfair when their product fails, start here >>> https://www.facebook.com/DJIglobal. One they don't want their customers complaints posted on there site for the public to see. In this day and time image means a lot to a company. You may not think so, but once it starts at their site it gets worse as time goes on. You can bet your sweet buttocks either they will remove what you posted on their site, or you might get lucky and they contact you to work it out. That is what they want the public to see. Yeah we blow off steam in forums but when you post on their site things might start to head your way. Look at how many people read these threads, now go to their site and look how many people visit their site. BTW, choose your words wisely. You might think you are just wasting your time, but if you take the time and look at other companies that use FB to show off their product, you will see others have complained at there site and they start to polish their image with the customers. Millions of people look and read FB ... DJI dos not want the public to see they are treating their customer badly, nor do they want to see that the public thinks they are selling a bad product. I wouldn't go to some long drawn out complaint, state your facts and state how they handled it. They have already had a little less than a half a million visit their site already, so like I said this will be a good starting point. :mrgreen:
