So if I always have issues around 2,000 would u send it back to get checked?
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Only if you're getting that performance in an area devoid of any kind of obstructions such as trees buildings, and antenna structures, and RF interference such as residential areas paced with WIFI routers.
Personally I've never found a NEED to get much more than a mile 1 way out from the bird. I've hit just over a mile around my house where I have a school and neighbors and towers around me no doubt eating up the available spectrum and hampering my distance. I'm certain that my same bird in an area such as the desert or Siberian tundra etc would perform as well as most others running stock gear.