- Joined
- Feb 14, 2016
- Messages
- 96
- Reaction score
- 26
- Age
- 35
Ok guys I feel its my time to chime in. I had this Phantom 3 Pro for a year now. I placed my order and was part of the 2nd batch that came to the US. After a few months I saw people complaining about cracked shells and where the screws are in the motors. I noticed little cracks in mine and didn't want to deal with the 2-3 months wait time for repairs they were offering at the time. I slapped on some zip ties and been fine ever since. Well I that was dumb because now I'm pass the 1 year warranty and I noticed the cracks got very slightly worse even with the zip ties on. I do believe the zip ties helped a lot. Unfortunately they didn't do the trick. With people posting about their motors ripping off and arms cracking in half I am a bit nervous to keep flying. I never had an issue and I'm afraid my luck is running out so I contacted DJI and they said
"
we can provide a shipping label for repair
Are you going to charge me for repair
this is not user error as it never crashed
its just a defective unit
16:59:41
we will send you an invoice with the detailed explanation for it"
My dilemma is what should I do. Should I send it in and repair at my own cost? Should I sell on craigslist and upgrade to the Phantom 4. I have ND filters, think tank bag and 4 Phantom 3 batteries. I'm afraid if I send it in for repair the same thing is going to happen because lets face it the phantom 3 was poorly designed frame. I'm afraid of buying a new Phantom 3 Pro and keeping all my accessories as the same thing might happen even with a newer model
"
we can provide a shipping label for repair
Are you going to charge me for repair
this is not user error as it never crashed
its just a defective unit
16:59:41
we will send you an invoice with the detailed explanation for it"
My dilemma is what should I do. Should I send it in and repair at my own cost? Should I sell on craigslist and upgrade to the Phantom 4. I have ND filters, think tank bag and 4 Phantom 3 batteries. I'm afraid if I send it in for repair the same thing is going to happen because lets face it the phantom 3 was poorly designed frame. I'm afraid of buying a new Phantom 3 Pro and keeping all my accessories as the same thing might happen even with a newer model