can anyone help

[ronald carter]

I was flying my phantom 4 pro plus about 60 ft high and the drone was just hovering and it just cut off and crasded any idea why

 

[alokbhargava]

Most probably loose battery connection or bird hit.

Check the logs.

 

[GrammatonxXXxCleric]

Lets have a look at what was going on. Upload the logs:

DJI Flight Log Viewer

 

[ronald carter]

I was looking right at it no birds ,thinkingmight been lose

 

[ronald carter]

I will have to get some help down loading those log to here

 

[GrammatonxXXxCleric]

I will have to get some help down loading those log to here

Follow the link I posted, instructions are on it.

 

[ronald carter]

i checked flight log, battery was fine,never did disconnect I went 67 ft hovering ,itjust cut off,what else can i look for in flight log

 

[ryantrax]

Post the log results here.

 

[sar104]

If the device .txt log just stops then you will need to extract the aircraft DAT file.

How to retrieve a V3 .DAT File from the AC

 

[giorgos1966]

I was flying my phantom 4 pro plus about 60 ft high and the drone was just hovering and it just cut off and crasded any idea why

What firmware you have? AC and dji go 4?