Hi all,
Found this forum while looking for solutions. Posted on DJIguys.com forum but haven't found a solution yet. Thought I'd test the waters here too:
My camera is stuck at a 45 degree angle and i have no control over it from the app. Using the left stick on the remote makes it swing a tiny bit left or right but then it comes back to this same position. I can turn it manually with my fingers and it will sit for maybe one second and then the motor will reengage and bring it back to this same 45 degree position. The gimbal seems to work (a short flight confirmed stabilization is in tact), i just can't move it with the app. sample flight with camera "stuck": [youtube]https://www.youtube.com/watch?v=dxJdKj_0WqU[/youtube]
I've been all over google, this forum, DJI wiki, etc. looking for insights and haven't found anything yet. So, I'm turning to you guys for some thoughts.
Being paranoid, the only thing i can think may have contributed to this is as follows:
I always put the plastic pieces back after each session (lens cap and gimbal brace). This morning i powered on the drone and forgot to remove the brace. I could see it fighting against that as it does it's normal "check" or whatever it does with the camera/gimbal when it first boots up. Is it possible that i somehow caused harm as a result of that?
A few other nuggets/clues:
- I've completed roughly 100 flights in the past month of ownership. Never had this problem.
- i have not wrecked (knock on wood).
- last time out everything was 100% fine.
- i have upgraded firmware to 3.04 (and everything else is current too)
- i have tried using the app on two different android phones just to make sure it wasn't something app specific
- the app shows the video feed and everything appears to be normal on the ground and in flight EXCEPT for the following:
**cannot adjust camera angle up or down
**the number of satellites says "0" (even though I get green lights on drone)
**the flight battery level says "0%" (even though it is charged and fine).
**no distance, speed or altitude reading show either.
Those last three things not working in the app don't make much sense to me. Maybe that will help with identifying the issue. Someone suggested that perhaps there is a 2.4ghz issue of some sort???
Again, I can see video and take pictures or record video with no problem, just missing a WHOLE lot of information in my app and unable to move the camera up or down. I would appreciate any insights you may have to offer.
Ben
Found this forum while looking for solutions. Posted on DJIguys.com forum but haven't found a solution yet. Thought I'd test the waters here too:
My camera is stuck at a 45 degree angle and i have no control over it from the app. Using the left stick on the remote makes it swing a tiny bit left or right but then it comes back to this same position. I can turn it manually with my fingers and it will sit for maybe one second and then the motor will reengage and bring it back to this same 45 degree position. The gimbal seems to work (a short flight confirmed stabilization is in tact), i just can't move it with the app. sample flight with camera "stuck": [youtube]https://www.youtube.com/watch?v=dxJdKj_0WqU[/youtube]
I've been all over google, this forum, DJI wiki, etc. looking for insights and haven't found anything yet. So, I'm turning to you guys for some thoughts.
Being paranoid, the only thing i can think may have contributed to this is as follows:
I always put the plastic pieces back after each session (lens cap and gimbal brace). This morning i powered on the drone and forgot to remove the brace. I could see it fighting against that as it does it's normal "check" or whatever it does with the camera/gimbal when it first boots up. Is it possible that i somehow caused harm as a result of that?
A few other nuggets/clues:
- I've completed roughly 100 flights in the past month of ownership. Never had this problem.
- i have not wrecked (knock on wood).
- last time out everything was 100% fine.
- i have upgraded firmware to 3.04 (and everything else is current too)
- i have tried using the app on two different android phones just to make sure it wasn't something app specific
- the app shows the video feed and everything appears to be normal on the ground and in flight EXCEPT for the following:
**cannot adjust camera angle up or down
**the number of satellites says "0" (even though I get green lights on drone)
**the flight battery level says "0%" (even though it is charged and fine).
**no distance, speed or altitude reading show either.
Those last three things not working in the app don't make much sense to me. Maybe that will help with identifying the issue. Someone suggested that perhaps there is a 2.4ghz issue of some sort???
Again, I can see video and take pictures or record video with no problem, just missing a WHOLE lot of information in my app and unable to move the camera up or down. I would appreciate any insights you may have to offer.
Ben