Black display on my phone

[skatemurai]

Hi guys, my Phantom 3 Pro problem: on my phone display is black. I got 1.10.90 version, so maybe I should upgrade to 1.11.20 firmware?

Pictures & video below:

 

[Deleted member 62848]

Hi guys, my Phantom 3 Pro problem: on my phone display is black. I got 1.10.90 version, so maybe I should upgrade to 1.11.20 firmware?

Pictures & video below:
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See if relinking again will help,you could try select another channel by switching to custom,not to sure with pro cause I not have one,,you could try reinstall the app but that will give you latest version which might make you do firmware which is supposed to be our decision, it's just a prompt at this point or it will say craft locked with solid red lights,I have had it on p4,,,couple ideas there , I still thinking

 

[skatemurai]

See if relinking again will help,you could try select another channel by switching to custom,not to sure with pro cause I not have one,,you could try reinstall the app but that will give you latest version which might make you do firmware which is supposed to be our decision, it's just a prompt at this point or it will say craft locked with solid red lights,I have had it on p4,,,couple ideas there , I still thinking

I have tried to relink but it did not work

 

[quaddamage]

Fix no video feed / black screen / no image transmission / no FPV on Ph3 Pro

Here you will find the diagram for diagnosing and fixing the most popular issue with Phantom 3 Professional. The solution will also work fine for Ph3 Advanced (though some branches are unreachable on this platform). Latest version is hosted here...

phantompilots.com

 

[Deleted member 120647]

Have you previously been able to see what the camera sees with that drone, controller and viewing device?

 

[skatemurai]

Have you previously been able to see what the camera sees with that drone, controller and viewing device?

yes

 

[Capt KO]

I’m glad my black screen (P3S) was easier to fix. Had two flight programs running, Litchi and Go. If I put one to sleep, I would get my video back on the other.

 

[mdowney58]

It could also be your camera settings. See if your exposure is set for a brighter setting.

 

[skatemurai]

Guys, you see white DJI logo in the center, right? Anyway, SOLVED! I’ve just installed new firmware onto aircraft.