at Carson CA factory, how long / ProHelp vs. ProDiscuss?

Joined
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Case Accepted
Jan/23/2017 13:00:15
Received
Feb/02/2017 18:38:35
Conducting Damage Assessment


It will take 1 working day to conduct damage assessment. Please wait patiently.
Quotation

Repair

Shipment


P4P+, sent body+gimbal only, misaligned lens, less than month old;
only one day to assess if understood correctly, seems reasonable;
should be no quotation under warranty;
has anyone else sent back misaligned-decentered lens?
(central area of images sharp, left & right sides blurry)
how long did it take? repaired lens or replaced?
did they get it right first time or was lens still off???

Aside: I have feeling from other lens-related threads that some
may have lens issue & not realize it due to their only
knowing lower quality camera lenses in general...?

Also, as forum newbie can't distinguish between kinds of posts
on P4P Help & P4P Discussion...?

PS. whoops sorry those icons blew up on forum post
 

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