Overall I think they make a great product, but I completely get it. When I bought my P3P, one of the buttons pressed all the way into the RC before I even got to fly it. DJI said, send it in for repair and will get it back to you in a few weeks. Unacceptable IMO. Buy new and expect it to need to repaired out of the box. No no no! I sent it back for a refund and purchased a replacement same day. Yep, it tie up some funds until the refund, but I wasn't about to pay for an item that needed immediate repair.
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This is exactly how I feel. Thank you!