Recent content by RGB_lights

Took this video of the local corn maze from the air. Very cool.

Didn't check it at all.

I have a DJI Phantom 4 battery (DJI Factory original) that won't power on nor charge after several months of storage. The battery has been used less than 10 times. It is out of warranty (about a year old) and DJI says that the cost to repair is the same as a new battery. When I plug into...

DJI has called and someone looking at the data. They have definitely leaned in to investigate it. No results yet.

Blade Strike. Thank you very much for the consideration. Information sent.

Thanks. I've looked at the DJI documentation and don't get how they claim follow me feature designed into the unit voids the warranty. If that is their intent there needs to be a lot more explicit communications Sent from my iPhone using PhantomPilots mobile app

How do I get to DJI China?

I was using the DJI Go app and their follow me function. :-(

Definitely not a translation issue. I was talking to a US support person. I asked for clarification and a supervisor. When they really couldn't explain, this is the email I got when I requested an email be sent after we were done. I expect that is also why I got the words in bold that stated...

Had a fly-away crash with my Phantom 4. I sent it to DJI for evaluation of the logs and warranty repair. Backstory: Entering follow-me mode, my drone immediately took off sideways away from its current point and flew away until striking a tree well away from the open area I was flying. The...

Heard from DJI and they are asking for more than $200 for the repair. No acknowledgement of the flyaway in that quote. I've asked for it to be put into the dispute process. Round one DJI? Disappointed. Sent from my iPhone using PhantomPilots mobile app

DJI has received my drone. They sent me a link for "repair progress inquiry" When I pull it up, it shows: "Received 2016/6/2 14:51:58" "Repair cost assessed and quoted 2016/6/3 12:37:17" "Payment Status Waiting Payment" I've not received any invoice, see no links to find out what they...

My drone is in UPS shipping channels and won't be at DJI until the 1st. Don't know how long it will take for them to process it after it arrives. I'll definitely post when I hear anything.

Anders - my crash does sound like yours. Were you recording video? I'm convinced the CPU on the Phantom glitched. Look at the video and notice the corrupt video right at the Follow me mode flyaway. I've tried to queue this video clip right before the event. See the double image? My drone...

I am indeed a new pilot. Stated at the start of the thread this was an early "learn to use it" flight and I was being cautious testing each feature. As stated, I was definitely In P mode as madmanbean stated and the logs showed. Sent from my iPhone using PhantomPilots mobile app