Na, that was a little tech sarcasm. I read somewhere the head of DJI likens himself to Steve Jobs and the Apple business model. The only problem is Apple stands behind their product and their 1-800 customer support is incredible (IMHO) you dont have to wait forever. DJI is nowhere close, not...
My second P3P that needs repair, filled out a repair request with DJI for first and second bird and I still haven't heard back from them on first. I am stuck with number 2, sold number one. DJI I am holding up my hand, pick a finger.
Does anyone have any knowledge about using there app with a P3P? I bought the app to map farmland here in NJ. The company has (IMHO) the worst customer support if any at all. I have reached out more the a few time to them for instructions or owners manual only to be replayed to with "go to our...
Do the right thing? Really? Still selling Phantoms with known problems is doing the right thing? Repairing that unit is doing the right thing? Replacing a defective unit free of charge is doing the right thing. They knew about the problems and continued to sell Phantoms. Don't you dare stick up...
You maybe 100% right about that but based on the problems known to most of us that would just be their excuse not what really caused the cracks in the first place so sorry for that unlucky owner.
Look for the post on Plast-Aid. That is only if you decide not to return for replacement. Your biggest mistake was posting you had a crash. For what might have been truly a minor non issue some will just go way to the other side and blame it on you/the crash, DJI is off the hook for the...
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