Hi Peter,
Is your device in developer mode? Have a look from the 1:22 minute mark in this video to see how this is done or if you have it properly configured
The guy indicated to me that he was so excited to fly that he forgot to remove the packing foam from the gimbal assembly. I noticed that in some unboxing video this foam does not always have a red sticker; for example see near the 2:28 mark in this video...
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