Unable to log in or retrieve password

Joined
May 18, 2016
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After the latest update to the DJI Go app (iOS update on July 3rd) it asks me to login every time, but will either not accept my credentials or time out and ask me to check my network connection. If I try to retrieve/reset my password I get the timeout and network message.

I have deleted and re-installed the app, but the problems persist.

I saw a thread about a recent similar issue with the DJI Go4 app, but this is the DJI Go app for P3. I have a P3A which I now can't use with the app.

Any thoughts?
 
One quick update. I was able to reset my password on the DJI website. When I launch the app on my phone, it still asks for me to login every time. I enter my email address, the new password and the verification code, and now it just spins the progress wheel for about a minute and returns the network error message. I know for a fact my phone is connected to the internet (posting this from phone).

DJI phone support is not available until Monday, so I'm just stuck with an app that doesn't let me get past the login page.

Any help will be most appreciated.
 

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