Unable to connect phantom with laptop...

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No matter what I try, I cant get the phantom to connect with the naza software.

*The windows driver and software are up to date. Windows 10 64bit. Just downloaded and installed naza and driver.
*The little gray cable coming out of the battery compartment is connected to a usb extension cable that goes to my laptop.
*The phantoms status indicator is lighting up very, very dimly green.
*Laptop makes a noise signaling something has been connected.
*
IMG_1159%20351466_zpsx63mhkoc.jpg
:(I open Naza and nothing. It is NOT connected.

I called DJI, they had no idea.

Help plz! :(
 
I had the same problem and I found the problem by googling but had since forgot what I did. So try googling ... I know that naza doesn't like Windows 10 and that's the problem.
 
uninstall the software set the date back 2013/14/15 dont matter what one reinstall the software and there you go been there done that but not on windows 10 let us know if it worked for windows 10.....
 
Thanks to all for all the great advice.

I'm a computer repair guy so it kills me when a little issue throws me off like this. lol Its always good to keep an old computer around running windows 7! That fixed it!

Now that I got that working, I have some questions about what my settings should be. Its a 1.1.1 with p2 props and currently no load. Used to have a gimbal attached but I took it off. Does these settings look right?

1_zpsjkln2gta.png
2_zpsnkv8t9uf.png
3_zpsstuu6leq.png
4_zpsixbgalus.png
 
My self I run carbon fiber 9inch props I never touched the settings and thats fully loaded and im glad you got it up and running......HAPPY FLYING
 
Yeah those settings look good [emoji106]

Something is wrong, somewhere... last time it flew it veered hard to one side, causing a massive crash. I did re-calibrate the compass just before I flew but I did it exactly right. I was hoping something would look wrong with those settings so I could correct it and prevent another crash.
 
Something is wrong, somewhere... last time it flew it veered hard to one side, causing a massive crash. I did re-calibrate the compass just before I flew but I did it exactly right. I was hoping something would look wrong with those settings so I could correct it and prevent another crash.
Is everything on your quad centered
 
have you used new props motors anything different

No. And I meant to say this before, but I had flown through about 6 battery charges in the previous 2 days before this. It was flying great. Then took it out the other morning, did a compass calibration, and flew and it just went nuts. Like I said veering HARD to one side like shooting off to one direction even with no input. Oh well, I'll just calibrate everything again and try to play it safe.
 
ok take a magnet and circle the compass 3/6 times on the leg then recaibrate it again did u fly in a different area or same

Same place. This is a morning shot at like 5am (ugh) but as you can see, its just a big field in the mountains. There is an electrified fence for horses but its never had an effect before.
IMG_1157_zpslhxskgqb.jpg
 
Try the magnet trick circle the compass on the leg 5/8 times then recalibrate it and remember to calibrate it on a flat level surface and if you have different props even the factory props try them good luck and let us know how it goes.....
 

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