My first post here, hello everyone. I have a month old Phantom 3 Advanced, and I've never been able to get it to go into basic IOC mode. The problem is that when I go to Advanced mode on the screen I can engage Multi mode, but the button to engage IOC mode remains greyed out and unusable.
I called DJI support several times and talked to several different people. There were many suggestions, ranging from updating firmware (I did) to recalibrating the compass (I did) to being sure I was in F mode (i did), and one support person suggested that apple mobile devices were buggy and wouldn't work with IOC (I think that was a stretch, for the record I have tried it with my iPad Mini, my IPhone 5s, my friends iPhone 6S, and his full size IPad). Nothing worked.
Finally they had me send it back to DJI for repair. I did, they replaced the main board (With no explanation), sent it back, and it will still not go into IOC mode.
I searched this forum and found several posts from people have the same or similar problem. Now, I'm starting to think that there is a glitch in the latest firmware (Vs1.5.30+) and that actually nobody using that firmware is successfully getting into basic IOC mode on the DJI App.
To be clear, I am able to get the drone into the intelligent flight modes once it is flying by switching to F mode, but even then the IOC switch on my DJI App stays greyed out. I am not trying to use the flight modes, I simply want the flight/control stick orientation to remain fixed as I rotate the drone to aim the camera. The most basic IOC function.
My question to the 3 Advance users here is, are you able to actually engage the IOC switch on your DJI app using an Apple device? If so, can you tell me what device you use?
I'm open to any suggestions, I'm not an expert drone pilot and I was very excited to have the IOC mode to help me keep the camera aimed where I want and controlling the drone without having to translate the orientation in my head. I don't think DJI is going to be able to help me any more.
Thanks very much for any help
I called DJI support several times and talked to several different people. There were many suggestions, ranging from updating firmware (I did) to recalibrating the compass (I did) to being sure I was in F mode (i did), and one support person suggested that apple mobile devices were buggy and wouldn't work with IOC (I think that was a stretch, for the record I have tried it with my iPad Mini, my IPhone 5s, my friends iPhone 6S, and his full size IPad). Nothing worked.
Finally they had me send it back to DJI for repair. I did, they replaced the main board (With no explanation), sent it back, and it will still not go into IOC mode.
I searched this forum and found several posts from people have the same or similar problem. Now, I'm starting to think that there is a glitch in the latest firmware (Vs1.5.30+) and that actually nobody using that firmware is successfully getting into basic IOC mode on the DJI App.
To be clear, I am able to get the drone into the intelligent flight modes once it is flying by switching to F mode, but even then the IOC switch on my DJI App stays greyed out. I am not trying to use the flight modes, I simply want the flight/control stick orientation to remain fixed as I rotate the drone to aim the camera. The most basic IOC function.
My question to the 3 Advance users here is, are you able to actually engage the IOC switch on your DJI app using an Apple device? If so, can you tell me what device you use?
I'm open to any suggestions, I'm not an expert drone pilot and I was very excited to have the IOC mode to help me keep the camera aimed where I want and controlling the drone without having to translate the orientation in my head. I don't think DJI is going to be able to help me any more.
Thanks very much for any help