Synching photos and videos to iPhone

[Mossie]

I'm sure this has been asked before and sorry if it has. I have done a search but couldn't get an answer .

My video is set 1080p 30, but I can't synch any photo or video to my IPhone . It starts downloading but then always says download failed. I've reformatted the card, tried it on my IPad as well, but it always says 'failed'

Thanks

 

[Pmcdn]

Just curious... is there enough space on your iPhone to accept the videos?

 

[Mossie]

Err good point. I would certainly think so, but I'll just check. Thanks

Actually that can't be the problem because it won't download onto my IPad either and that certainly has plenty of room.

 

[jimre]

Does the DJI Vision app have access to your photos? Settings -> Privacy -> Photos. You should have gotten a security prompt the first time asking if you want DJI VIsion app to access your Photos.

 

[Mossie]

Does the DJI Vision app have access to your photos? Settings -> Privacy -> Photos. You should have gotten a security prompt the first time asking if you want DJI VIsion app to access your Photos.

Brilliant, well done and thanks. That was the problem and it now works fine

 

[Drone-Outlaw]

Thats great! So did you remove the program from your phone, then when adding it back say ok to giving access?
I have been on a quest with this Exact same issue and no one picked up on it. So another attaboy for all you awesome Phantom Pilots contributors!

Moose

 

[Mossie]

Thats great! So did you remove the program from your phone, then when adding it back say ok to giving access?
I have been on a quest with this Exact same issue and no one picked up on it. So another attaboy for all you awesome Phantom Pilots contributors!

Moose

No, I just went into settings>privacy >photos and enabled the DJI app. TBH I don't remember getting the message asking if DJI could have access to my photos.

 

[Drone-Outlaw]

Does the DJI Vision app have access to your photos? Settings -> Privacy -> Photos. You should have gotten a security prompt the first time asking if you want DJI VIsion app to access your Photos.

I deleted the program from my phone then readded the program and didn't get the question as mentioned above? Since I have already registered the program, could that be the reason? If so do you think I could try registering under a different email address? Maybe I just answered my own question.. Heh......lol I'll give it a try and report back to myself OK.... :?
Moose

 

[jimre]

Does the DJI Vision app have access to your photos? Settings -> Privacy -> Photos. You should have gotten a security prompt the first time asking if you want DJI VIsion app to access your Photos.

I deleted the program from my phone then readded the program and didn't get the question as mentioned above? Since I have already registered the program, could that be the reason? If so do you think I could try registering under a different email address? Maybe I just answered my own question.. Heh......lol I'll give it a try and report back to myself OK.... :?
Moose

It doesn't matter if you're not getting the question. Just go into Settings as described and turn on access to Photos for the DJI Vision app.

 

[myvrodrocks]

I have found 720p 30 fps to be the only format compatible to transfer direct to the iphone...

 

[Drone-Outlaw]

Does the DJI Vision app have access to your photos? Settings -> Privacy -> Photos. You should have gotten a security prompt the first time asking if you want DJI VIsion app to access your Photos.

I deleted the program from my phone then readded the program and didn't get the question as mentioned above? Since I have already registered the program, could that be the reason? If so do you think I could try registering under a different email address? Maybe I just answered my own question.. Heh......lol I'll give it a try and report back to myself OK.... :?
Moose

It doesn't matter if you're not getting the question. Just go into Settings as described and turn on access to Photos for the DJI Vision app.

Duhhh..... I get it now! I was thinking it was the question most new apps ask you when you first open the app. Actually I think they ask if they can follow you... But after reading your post 3 times the light bulb finally came on! Thanks jimre!
Moose

 

[jimre]

I have found 720p 30 fps to be the only format compatible to transfer direct to the iphone...

Let me guess - iPhone 4? This phone doesn't support anything beyond 720p30:
http://support.apple.com/kb/sp587

Support for 1080p video was introduced with the iPhone 4S.

 

[Butcher99]

Glad you were able to work out the settings but frankly, it takes so long to synch a reasonable amount of video to the phone, I feel like I'm just burning battery time that could be better used taking more pix/vid. Much quicker to land, stick the card in a reader and copy to computer. Then you can move it wherever you want easily....