I started with a P2 Vision which had a flyaway about 5 weeks ago and I haven't found it yet although I haven't given up hope.
Feeling burned but not cured of the need to fly a Phantom, I bought an FC40 which continues to do what it does quite well.
However, I'd already realized that the Vision really needed a camera gimbal to produce good videos, and the FC40 camera, although pretty decent for a really inexpensive camera, is markedly less capable than the Vision camera.
So after poring over various offerings for a few days after getting my FC40, I bit the bullet and ordered a merchant-built P2 with DJI camera gimbal, GoPro 3+ black camera, FPV monitor, OSD, 5.8Ghz transmit and receive for video, extra battery, and fancy case for the whole set-up.
When I placed the order, the description said that it generally took 7 to 14 days for the kit to be built and shipped. A few days later, the language on the website was changed to: 2 to 3 weeks.
Well, today is 3 weeks since I placed the order and the seller told me that the projected shipping date was now March 18, an additional 20 days! Doing some digging via online chat with the seller, I found out that the only reason for the delay is that the flight case is not expected to be in stock until then. I asked to have it shipped with any of the other flight cases that ARE in stock, with whatever minor price adjustment was appropriate. No, we can't do that, I was told 3 times by 3 different customer service reps. I asked why this could not be done but no one would supply any answer other than "we just can't do that".
So, I cancelled the order. I've done business with this seller before and the reputation is excellent, but I do not feel that this was good customer service. The seller is B and H Photo.
Feeling burned but not cured of the need to fly a Phantom, I bought an FC40 which continues to do what it does quite well.
However, I'd already realized that the Vision really needed a camera gimbal to produce good videos, and the FC40 camera, although pretty decent for a really inexpensive camera, is markedly less capable than the Vision camera.
So after poring over various offerings for a few days after getting my FC40, I bit the bullet and ordered a merchant-built P2 with DJI camera gimbal, GoPro 3+ black camera, FPV monitor, OSD, 5.8Ghz transmit and receive for video, extra battery, and fancy case for the whole set-up.
When I placed the order, the description said that it generally took 7 to 14 days for the kit to be built and shipped. A few days later, the language on the website was changed to: 2 to 3 weeks.
Well, today is 3 weeks since I placed the order and the seller told me that the projected shipping date was now March 18, an additional 20 days! Doing some digging via online chat with the seller, I found out that the only reason for the delay is that the flight case is not expected to be in stock until then. I asked to have it shipped with any of the other flight cases that ARE in stock, with whatever minor price adjustment was appropriate. No, we can't do that, I was told 3 times by 3 different customer service reps. I asked why this could not be done but no one would supply any answer other than "we just can't do that".
So, I cancelled the order. I've done business with this seller before and the reputation is excellent, but I do not feel that this was good customer service. The seller is B and H Photo.
