Phantom 3 Professional range error

Joined
May 23, 2017
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Hello everybody, before starting to explain my problem I want to say that I'm Italian so my English can't be that good. Yesterday I wanted to fly my drone near a lake in the mountains, I turned on everything regularly and it works perfect. Then I took off and I see that it can't go higher than 30 metres. I took a look at settings but the maximum altitude was set to 500 metres. I couldn't find a solution so I said to me:" ok, try to do some shots at that altitude." And I started to fly it to the lake. Just 2 seconds and the drone stopped and started hovering. The app said another time that I've got to look at the settings. I watched them but there was nothing to do. Help me please!!
Thanks in advance,
Andrea
 
I suspect you recently updated and haven’t logged into your DJI account yet. Range will be restricted until you log in, all will be good after that.
 
Search for "RC issue after firmware update" in Phantompilots
 

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