Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Phantom 3 Pro Videofeed problem

Discussion in 'Pro/Adv Discussion' started by Jussi K, May 3, 2016.

  1. Jussi K

    Joined:
    May 3, 2016
    Messages:
    5
    Likes Received:
    0
    Hi,

    I recently bought Phantom 3 Pro used one, which has been used for 3 hours and has worked nicely.

    Recently P3 started to lose video connection. I made small investigation and it might be the ribbon cable. When it turn the P3 sideways at the table or let it be, Video connection works but at the moment I tilt it, Video connection starts to show violet stripes etc. connection cuts off.

    Does someone has alternative suggestions what to check? I would not like to send this one for 8 week repair tour for such a small thing.

    I have the most recent firmware in all devices and I use IPhone 6s Plus.

    [​IMG]


    Sent from my iPhone using PhantomPilots mobile app
     
  2. Prairie Pyro

    Joined:
    Mar 30, 2016
    Messages:
    341
    Likes Received:
    47
    Location:
    West Central MN, USA
    Drop a PM to Ted4797. He repairs our ACs cameras and knows their issues. Usually he is over in the classifieds
     
  3. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    25,628
    Likes Received:
    7,776
    Location:
    Harrisburg, PA (US)
    Check that the cables on top of the gimbal are fully seated.
     
  4. Jussi K

    Joined:
    May 3, 2016
    Messages:
    5
    Likes Received:
    0
    You mean these?

    Something odd with that longer cables wire on the side? Is that normal?
    [​IMG]


    Sent from my iPhone using PhantomPilots mobile app
     
  5. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    25,628
    Likes Received:
    7,776
    Location:
    Harrisburg, PA (US)
  6. Jussi K

    Joined:
    May 3, 2016
    Messages:
    5
    Likes Received:
    0
    I just noticed that camera wont save any taken images to SD card. Highlights seems to get that violet/purple color ( not an exposure warning) just Took screenshot. Well I hope its really just that one cable. Ill test it.

    [​IMG]


    Sent from my iPhone using PhantomPilots mobile app
     
  7. JayS_CT

    Joined:
    Mar 11, 2016
    Messages:
    195
    Likes Received:
    33
    I agree.. Can't be 100% certain that's the issue, but that cable crimp certainly isn't right. You can also get the Cable Kit at B&H Photo in NYC.. They are also authorized dealer. It's a quick (aside from getting it) and easy thing to check to see if it is the issue. That crimp is in a really strange place to have occurred. It's almost like the camera was off the drone.. Perhaps someone (person you bought it from?) used a pair of pliers to help slide the cable into the bracket. It is a little tight up there. The other issue "could" be the ends of the black flex cable in the main board on top of the gimbal. There are two ends of the flex cable that go in there and attach to the board. There are two additional ends that are exposed and you can see if they are fully seated, and one going into the camera that can only really be seen with the back plate of the camera off.
     
  8. MikeyOnline

    Joined:
    Apr 22, 2016
    Messages:
    338
    Likes Received:
    117
    That's odd. The crimp is so uniform... it almost looks melted.

    Mike
     
  9. JayS_CT

    Joined:
    Mar 11, 2016
    Messages:
    195
    Likes Received:
    33
    Definitely looks like a tool of some sort with that small rounded area in the middle. I have no clue how "flat" those wires can be and still conduct the needed signals, but it's a really cheap and quick fix to try..
     
  10. Jussi K

    Joined:
    May 3, 2016
    Messages:
    5
    Likes Received:
    0
    Hi,

    After three weeks I got P3 back from repair service. That was very fast, considering it went to a another country.

    Everything is fine now, customer service worked perfectly. Big thumbs up DJI, gonna stick with this brand.


    Sent from my iPhone using PhantomPilots mobile app
     
  11. Ted4797

    Joined:
    Nov 23, 2015
    Messages:
    1,308
    Likes Received:
    224
    Location:
    Florida and New York
    Did they say what they did? That cable did not look good. I think it was pinched.
     
  12. Jussi K

    Joined:
    May 3, 2016
    Messages:
    5
    Likes Received:
    0
    Proforma invoice says:

    4K camera, Phantom 3 top cover. 452€ totally, so its supposed to be changed totally. But camera does not look like new, it has few scratches in its body.

    But Im happy, aicraft works nicely.


    Sent from my iPhone using PhantomPilots mobile app
     
  13. Rypper1

    Joined:
    Apr 4, 2016
    Messages:
    126
    Likes Received:
    30
    Looks to me like it was crimped between the mounting plate and the drone body. That rounded area looks like a perfect match to that mounting hole by it.
     
  14. phxbird57

    Joined:
    Dec 14, 2015
    Messages:
    1,565
    Likes Received:
    447
    Location:
    Phoenix Az
    Jussi I'm not sure if I'm having the same problem as you are. I picked up a used P3p knowing of the problem. I did 3 video's all from the same drone and all are from my phone video feed. The first part you can see the very poor quality video, stage 2 is after I moved the antennas connections around on the transmitter. I did not pop them off, all unplugged the 2 cables going to the gimbal and reconnected them, the last one is I re-binded the controller to the drone it self. there seems to be a little loss in the video but not bad. I have since pulled the sensor and transmitter off and checked everything and reconnected the antennas and the cables I do want to note my flat cable was smashed under the upper plate also.that goes to the camera.
     
Loading...
Similar Threads - Phantom Pro Videofeed Forum Date
Litchi on Phantom 4 Pro+ Console? Phantom 4 Pro Discussion 58 minutes ago
Phantom 4 Pro Eclipse 2017 Moon Shadow Capture Phantom 4 Pro Discussion Today at 8:46 PM
Phantom 4 Pro/RC Link Phantom 4 Discussion Today at 7:10 PM
Problem with my New Phantom 4 Advanced plus Phantom 4 Discussion Today at 3:24 PM
Phantom 3 Pro - Mint - $600 Classifieds Today at 2:41 PM