Phantom 3 not recognized by Win7

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Hi,
I've connected my phantom 3 professional on my pc with usb cable for export photos from the sd, but windows 7 not recognized the phantom. I've to download usb drivers? Anyone know how I can fix it?

thanx
sergio
 
Did you plug the cable into the camera / gimbal and powered up the phantom?
 
I've connected the phantom from micro usb port under the gold label, not on gimbal. I've connected the phantom already powered on
 

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Hi,
I've connected my phantom 3 professional on my pc with usb cable for export photos from the sd, but windows 7 not recognized the phantom. I've to download usb drivers? Anyone know how I can fix it?
What are you trying to do that you need to connect the Phantom to your pc?
 
Correct, look for a slot on the camera / gimbal area not the Phantom. I have a Standard so I don't know if the pro is at same location but the SD card is in the camera. I usually download so I don't have to pull the SD card out. (It's to small for my eyes and fingers).
 

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