Phantom 3... Distance??

[RobbyH]

I am new here, so sorry if this question has been asked but I searched and couldn't find an answer...at least not the answer I wanted! On my first flight yesterday, I took her up to an altitude of about 50m and went a distance of 500m and I lost video additionally just before I lost video the app told me I was at my maximum distance. So I have two questions...How can I change the max distance from 500m in the app and my second question is did I lose my video because I did not have line of site or did I lose video because I hit my maximum distance. I was under the impression I could fly the Phantom 3 Pro well over a mile away as long as there were little to no obstructions as far as line of site. I am fine with the altitude limitations but I bought this Phantom with the understanding that I could fly it at a fairly good distance, much better than 500m??!?!?!?! Someone please help!

 

[fordruid]

Was your tablet/phone optimized? Did you change the limits in DJI GO? Was something blocking the LOS?

 

[RobbyH]

I am new to the hobby so some of this is all new to me. I didn't optimize my tablet because I am not sure how to even do that, can you explain what that is or how I do it? I tried to change the limits in the DJI GO app but it wouldn't allow me to input anything greater than 500m. As for LOS...I didn't have direct LOS for a moment as it went behind a tree, but I would hope at only 500m away that a single tree wouldn't make me lose video. Would it? Could it?

 

[fordruid]

Tree could do it. As for the other questions check out Phantomhelp.com and dload the full DJI manual for your craft and check it out. Your brand of phone/tablet and stuff along with settings, location and many other things can go wrong, and its hard to diagnose over the web unless we are on the same page.

 

[RobbyH]

Is there a reason why I can't manually change the distance setting above 500m. Would my tablet or location have anything to do with my inability to change this setting?

 

[msinger]

Turn the following setting off in DJI GO while your Phantom is connected to DJI GO:

 

[DroneDestination]

Rather than changing the limit, simply turn the MAXIMUM DISTANCE setting off as shown in ^^ msinger's picture

 

[RobbyH]

Ahhhh, I think I understand it now. I had the maximum distance switched on thinking I could put in any value I wanted....turning it off completely will allow me to fly as far as I want or until I lose connection. I told ya I was new....I will get it figured out. Thanks for the input.

 

[DroneDestination]

No problem!

 

[msinger]

I had the maximum distance switched on thinking I could put in any value I wanted

You can only enter a value between 15-500m (as shown above). Turning off the "Maximum distance" setting allows you to fly until your remote controller signal is lost.