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Professional Phantom 3 Controller Does not Charge

Discussion in 'Phantom 3 Help' started by Hmo66, May 28, 2015.

  1. Hmo66

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    Greetings,
    Just recived my Phantom 3 Pro, charged main battery then when tried to charge the controller i did not get the charging led indicator (moving led from left to right). Led's light up promptly then off. Had it connected overnight, still did not charge. I posted a short video on youtube showing the problem:



    Hope anybody/support can help. Hate to have to return it and wait for new one to be available.
     
  2. Meta4

    Meta4 Moderator
    Staff Member

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    One thing to check is .. Did you have the jack inserted all the way?
    You have to push it in quite firmly.
     
    MarkOD and Raja777m like this.
  3. zincsoldier

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    Maybe you are having a defective charger like mine before. Mine did not charge battery and controlller out of the box and got them replace from local dealer about a week after.
     
  4. Hmo66

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    My charger charges main battery fine.
     
  5. bobmyers

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    Two different leads-- maybe the controller lead is bad
     
  6. dnta

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    same here, I just purchased my P3P yesterday and the remote controller doesn't charge. battery charges just fine.
    There's something wrong with the charger.
     
  7. dnta

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    omg I just retried and found out the solution! a little twist for the connection head will fix the problems! works fine now!
    Try and tell me if it works for you
     
  8. Hmo66

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    I don't get it, you mean twisting the head around the port while plugged? I did that countless times with no result!
     
  9. paproh

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    if someone has already solved the problem? I have the same, charged the controller, I updated the firmware is 1.19, I made 10 flights, and I can not charge the controller.
     
  10. andylo

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    Confirmed - same thing here: charge main battery ok, controller not.

    Solution: plug ALL the way in with a rather firm action, then turn/twist the connector until you see the little white led is on, then leave it there.
     
    MarkOD likes this.
  11. nielran

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    Thanks andyto -- exact solution I needed. I was convinced I had a defective unit.
     
  12. Danny75

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  13. MarkOD

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    Thank you. This worked for me. We tend to be a little gentle with new equipment.
     
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