Phantom 3 Advanced shows up as Professional in app.

[Daniel B]

I suddenly have a problem where my Phantom 3 Advanced shows up as a Phantom 3 Professional in the app. When I turn my Phantom on the camera works, I can move it and everything. When I enter the app though it comes up as a Phantom 3 Professional and when I connect to the camera using the app I get "No Signal" and the gimbal goes limp. I am still able to fly but I can't use the camera at all which takes the entire point of having the thing. I have only found one post about this and it was no use.

 

[Meta4]

I suddenly have a problem where my Phantom 3 Advanced shows up as a Phantom 3 Professional in the app. When I turn my Phantom on the camera works, I can move it and everything. When I enter the app though it comes up as a Phantom 3 Professional and when I connect to the camera using the app I get "No Signal" and the gimbal goes limp. I am still able to fly but I can't use the camera at all which takes the entire point of having the thing. I have only found one post about this and it was no use.

Try taking out the SD card and see if that fixes the problem.
If it does, use a different SD card.
Perhaps formatting your card might help.

 

[Daniel B]

Okay, taking out the SD card worked. Thanks! That was weird.

 

[Brian Fields]

Okay, taking out the SD card worked. Thanks! That was weird.