P4P+ Disconnection on video playback

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Hi!
I've got a Phantom 4 Pro+ V2 - I wanted to check a video had recorded before landing the drone so pressed the playback button - when the video started playing the light on the controller went red and the built in tablet froze - the Phantom then went into its usual return to home function. I've repeated this and everytime I go into playback mode the controller disconnects. Has anyone else had this or have a fix?

Thanks
 

Capt KO

Capt KO
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Can’t watch it until closed. Which means landing and shutting down to close video file. Watching in flight, no signal, disconnect. Same thing when pulling out SD card before shutdown. Won’t play.
 

Capt KO

Capt KO
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The videos are there but not in usable format until
closed. Lovely bird. Enjoy 😎
 

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