P3P RC will not recognize any device IOS/Android

[Gerald Lee]

Hello Moved up from a p3s to a new in the box p3p and like so many others can not get passed the "How to Connect" screen. It is a sad thing how dji is still treating us like we are all not only completely green but ignorant as well I for one have not read anywhere or heard that there IS a problem from dji, and that they are working on it! As I read over and over droves of quad pilots swearing completely off of the dji product.
I have the same problem and frustrations I am a retiring Union IRONWORKER citified A&P and a 35 year photographer, planing on getting my Drone CERT to earn my living extended. However .......
Now I have read that reverting back to an older version 1. 1. 9+ will fix the unfixed
Is there any chatter on this?
Any and all help is appreciated
Thank you

 

[GrammatonxXXxCleric]

What display device are you using? On the how to connect screen did you slide through the different models to find yours?

 

[GrammatonxXXxCleric]

Something else... Delete the DATA and CACHE from the device. Reboot all.

 

[Gerald Lee]

I am using a iPad Air and a Samsung on5

 

[GrammatonxXXxCleric]

If display device holds info of P3S it may need to be fully cleared by deleting DATA and CACHE from it. Reboot..

 

[GrammatonxXXxCleric]

And reboot drone and device and controller after any deleting or changing stuff.

 

[GrammatonxXXxCleric]

In DJI go app you'll need to swipe/slide through the models to find yours. You should then see blue button saying : Camera.

 

[Gerald Lee]

The iPad I also used with my standard the Samsung on5 is new
I also have the Autopilot program

Yes of course I completely uninstalled the go app and reinstalled . Still no go

 

[Gerald Lee]

Yes I am on the correct one
Like I said in the post there are it seems hundreds of other pilots with this exact problem

 

[GrammatonxXXxCleric]

When in DJI go/ Camera button: do you see a window saying: Firmware update or required update? If so, click that.

 

[GrammatonxXXxCleric]

If you can access the ABOUT page in DJI go, (with drone/controller on, what revision levels are listed for firmware?

 

[GrammatonxXXxCleric]

Seems I remember also something along the lines of changing the display device's USB mode. MTP/FTP/file transfer mode.

 

[Gerald Lee]

No never get that far....I wish
Do you think reverting to an older version firm where will help I read that it dos?

 

[Gerald Lee]

Yes developer options I did this too

 

[GrammatonxXXxCleric]

Is there a pull down window on device to choose what transfer mode needed?

 

[GrammatonxXXxCleric]

Here are the available revisions:

Phantom 3 Professional - Specs, FAQ, Tutorials, Downloads and DJI GO - DJI

 

[GrammatonxXXxCleric]

Try (with everything on) unplugging USB out of device, then plugging it back in. Do you get a mode option?

 

[Gerald Lee]

Ok switching to the ipad downloading version 1. 1. 9 giving this a try
And yos you are rigbt about the pull down i will let you know what happends
You gave me lots to consider sir
I thank you for your help

 

[GrammatonxXXxCleric]

The .bin file from DJI firmware download must be unzipped. The .bin file must be in root dir. on SD card.

 

[GrammatonxXXxCleric]

I'd try getting the device connected before flashing firmware. Hope it works for you, I hate seeing people frustrated, throwing hands up when it is just a simple thing not thought of.