Hi guys,
Flew my P3P with 68% on the battery. I was completely unaware of what problems this might cause. It flew for 34 secs and I even got a couple of pictures before it shut down without any warning signs and crashed from about 100 plus feet. The log just stops at that point.
I have contacted DJI and have eventually been told by someone in the Netherlands ( I am in Scotland ) that they want me to send it to them without doing anything to it, which is a pity because I thought I had a chance at fixing it myself. Rather than void warranty I probably will do this. The thing is they said if it was pilot error I would have to pay for the repair and considerable postage myself.
My question is, has anyone here had DJI do a free repair when they had a battery failure or do DJI class this as pilot error for taking off without 100% battery in the first place?
What are your thoughts?
Thanks
Sent from my iPad using PhantomPilots mobile app
Flew my P3P with 68% on the battery. I was completely unaware of what problems this might cause. It flew for 34 secs and I even got a couple of pictures before it shut down without any warning signs and crashed from about 100 plus feet. The log just stops at that point.
I have contacted DJI and have eventually been told by someone in the Netherlands ( I am in Scotland ) that they want me to send it to them without doing anything to it, which is a pity because I thought I had a chance at fixing it myself. Rather than void warranty I probably will do this. The thing is they said if it was pilot error I would have to pay for the repair and considerable postage myself.
My question is, has anyone here had DJI do a free repair when they had a battery failure or do DJI class this as pilot error for taking off without 100% battery in the first place?
What are your thoughts?
Thanks
Sent from my iPad using PhantomPilots mobile app