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Advanced Operation of drone

Discussion in 'Phantom 3 Help' started by johnny from Cairns, Jan 20, 2016.

  1. johnny from Cairns

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    Bought a new Phamtom 3 advanced in October 2015 through Melbourne Australia, Tried many times to operate, contacted Australia, China and the Us for help. after 2 months still cannot operate so I sent it back to Melbourne, they have refused refund, little bit difficult to recommend to others. Very disappointing.
     
  2. DroneDestination

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    :( Don't be put off by a nonworking product. Are you sure you activated your Phantom correctly with a valid DJI account?
     
  3. johnny from Cairns

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  4. johnny from Cairns

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    I did as per instructions,
     
  5. DroneDestination

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    Oh... seems like you really got a defective product. Have DJI responded at all?
     
  6. johnny from Cairns

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    They contacted me by phone this morning after they received it and they got it going perfectly, I tried at least a dozen times and I couldn't that is why I sent it back. The service help was poor and very frustrating.
     
  7. johnny from Cairns

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    Don't worry, looks like I have sold the drone for half price, lesson learnt.
     
  8. bobmyers

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    If its working it is worth far more than half price.
     
  9. Meta4

    Meta4 Moderator
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    I'm not sure what that lesson was
     
  10. bbfpv

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    how to get ripped off out of frustration
     
    bobmyers likes this.
  11. johnny from Cairns

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    Meta 4 Your response certainly doesn't surprise me.
     
  12. Meta4

    Meta4 Moderator
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    Perhaps you might like to share what the lesson was?
    You haven't given us any clue to explain what caused the difficulty.
     
  13. Richard W

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    Perhaps a case of RTFM?
     
  14. johnny from Cairns

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    I bought the drone in good faith, I was very excited at the prospect of using the drone from the reports that I had received, I had difficulty in the set up so I contacted where I purchased it from, no response I then contacted the US was told to contact China after several emails back and forth to solve issues could not get it to work. I sent it back to where purchased it out of frustration what else could I do. The lesson is simple before making a large purchase through an on line company make sure the back up service is customer focused.
     
  15. Meta4

    Meta4 Moderator
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    What else?
    It's too late now but you could have responded to the replies you got to your first post here. New pilot | DJI Phantom Forum
    That's what forums are about, members helping each other.
     
    bobmyers likes this.
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