New phantom 4 issue

[Brian Neal]

I bought a new phantom 4 yesterday. Read all instructions and watched many videos last night. Took the drone out for the first flight today and the video was great on my iPad mini. Took the drone out again this afternoon and the video keeps freezing and only showing a portion of it then it will come in full for a second or two then back to freezing and only showing a portion of it on the screen. Any help would be greatly appreciated. Thanks

 

[FCD]

I had a similar problem. I had forgotten to position my antennas.


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[Brian Neal]

I had a similar problem. I had forgotten to position my antennas.


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I positioned them straight up, parallel to each other. Is that correct?

 

[alokbhargava]

Video feed to your iPad mini and good display depends on many factors such as wifi interference, antenna orientation, iPad available processing power and space etc.

Go out to fields to avoid wifi interference or set a clear channel.

Stop all apps running on iPad, go for even airplane mode if needed, no wifi off..

......



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[Brian Neal]

Video feed to your iPad mini and good display depends on many factors such as wifi interference, antenna orientation, iPad available processing power and space etc.

Go out to fields to avoid wifi interference or set a clear channel.

Stop all apps running on iPad, go for even airplane mode if needed, no wifi off..

......



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Thank you for the advice. I will give this a try!!

 

[RémyHeli]

I have Mini4, works great with A8 processor, no video lag.

HOW TO: Optimize Apple device for the best DJI GO app performance

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[XFlite]

I just bought the iPad Pro today and hoping I won't experience this lag issues


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[QuadBart]

I have the same problem on my Ipad Air with Cellular. I think its the DJI GO App as this happens regardless if I use it on my Inspire or my P4...

 

[XFlite]

Did you guys try out litchi ?


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[Brian Neal]

Well tried it again tonight in a large open field. No wifi around. Moved antennas. Nothing helped. Still the same issues. Very disappointing.

 

[r62ewa]

Ipad Mini is not supported, you need a minimum of Ipad Mini 2.

 

[msinger]

I positioned them straight up, parallel to each other. Is that correct?

They should be positioned like this:

 

[XFlite]

I am flying my P4 in open area in about 30 minutes and will try it with my iPad Pro - I will let you know if I ran into similar issues.


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[XFlite]

Just did an awesome 18 minute flight with no video loss or freezing at all.


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[alokbhargava]

Well tried it again tonight in a large open field. No wifi around. Moved antennas. Nothing helped. Still the same issues. Very disappointing.

Try another iPad or iPhone and compare.


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[RémyHeli]

Well tried it again tonight in a large open field. No wifi around. Moved antennas. Nothing helped. Still the same issues. Very disappointing.

Hi Brian,

Sorry for inconvenience but understand enough power is required for Go App. As already mention by r62ewa, your Ipad is not supported. You might want consult compatibility list;

DJI Phantom 4 – Specs, FAQ, Tutorials and Downloads


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[4wd]

If your device is barely coping it might help to turn off the onboard saving of video even though it's only lower resolution.
Also make sure practically everything else is stopped.

 

[RémyHeli]

Good point by 4wd re turn off onboard saving video (understand this feature is designed for log purpose i.e. in case bird is lost)


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[Dronego]

Anything Apple with the A8 processor works without a hitch


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[msinger]

Anything Apple with the A8 processor works without a hitch

Devices with A7 processors work well too.