New P3A user can’t get drone and controller to connect

Which mobile device are you using? How did you attempt to connect it? Is this a brand new Phantom?
 
iPad, downloaded DJI go, and I got it connect once, then it asked me to download firmware for drone and controller. Uploaded to drone fine, says download failed on 1.8 for the controller
 
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iPad, downloaded DJI go, and I got it connect once, then it asked me to download firmware for drone and controller. Uploaded to drone fine, says download failed on 1.8 for the controller
Double check that you installed the firmware correctly. You can find detailed Phantom 3 firmware installation instructions here.
 

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